roomvani is an online retail store operated by Shanghai Yanlu Technology Co., Ltd.

The company manages decorative bowl sales, order fulfillment, customer service, returns, refunds, and other transactions completed through roomvani.com.

When contacting us about an existing purchase, please include your order number and the email address used during checkout.

If your order arrives damaged, defective, incomplete, or different from the item purchased, please contact us as soon as possible and provide clear photographs showing the product, packaging, and shipping label where available.

Please contact our customer service team for return instructions before sending an item back.