You may request an eligible change-of-mind return within 30 calendar days after delivery.

Before returning a product, email service@roomvani.com with your order number or proof of purchase, the item and quantity you wish to return, and the reason for the request.

Please obtain return instructions before sending an item so it reaches the correct facility.

To be eligible for a return, the product should generally be in the same condition in which it was received. It must not have been used, altered, or damaged after delivery.

The product should be returned in its original packaging together with included parts, accessories, labels, and documentation where reasonably possible.

Where permitted by applicable law, the following items may not qualify for change-of-mind returns:

• Custom-made or personalized items.

• Gift cards.

• Items clearly marked as final sale or non-returnable before purchase.

These exclusions do not prevent you from reporting an item that arrives damaged, defective, incorrect, incomplete, or materially different from its description.

Please inspect your decorative bowl as soon as reasonably possible after delivery.

If an item is damaged, cracked, chipped, defective, incorrect, incomplete, or materially different from its description, contact service@roomvani.com promptly.

Please include your order number and photographs showing the product, packaging, and shipping label where available.

If the issue is confirmed to be our responsibility, we will provide an appropriate replacement, refund, or other resolution at no additional cost to you.

Change-of-Mind Returns: For eligible preference-based returns, you are generally responsible for return shipping costs.

Damaged, Defective, or Incorrect Items: If the issue is confirmed to be our responsibility, we will cover necessary return shipping costs.

Return Address: Do not send products directly to our registered company address unless instructed to do so.

The designated return facility may differ depending on the order and fulfillment location.

For returns requiring physical shipment back to us, we will inspect the item and notify you of the outcome after it reaches the designated return facility.

Approved refunds are issued to the original payment method.

Additional processing time may be required by your bank, card issuer, or payment provider before the refunded amount appears in your account.

Exchanges depend on product availability and cannot be guaranteed.

In some cases, you may need to return the eligible item for a refund and place a new order for the preferred decorative bowl.

To request cancellation, email service@roomvani.com as soon as possible with your order number.

If shipment can no longer be stopped, eligible products may be returned after delivery under this Return Policy.